Version 1.0 — Effective date: 2026-01-11
Business-to-Business and Consumer — Belgium
0101 BV · VAT BE0655.848.276 · Elektriciteitstraat 2, 2800 Mechelen · +32 478 63 96 73
These General Terms and Conditions (“GTC”) apply to all activities of: 0101 BV, Elektriciteitstraat 2, 2800 Mechelen, Belgium, VAT BE0655.848.276, +32 478 63 96 73 (the “Supplier”).
These GTC apply to all quotations, offers, agreements, services, deliveries, consulting assignments, freelance work, invoices, and credit notes issued by the Supplier. Deviations are valid only if expressly agreed in writing by the Supplier. Client terms are excluded. Unless the client qualifies as a consumer under Belgian law, agreements are deemed B2B. If the parties have signed a separate framework agreement or contract, that contract prevails in case of conflict.
The GTC are drafted in English. For B2B, the English version prevails. For B2C, the version in the consumer’s local language applies per mandatory Belgian/EU consumer law.
Offers are non-binding unless stated otherwise and remain valid for 30 calendar days. An agreement is concluded upon written acceptance by the client, signature of the quotation, acceptance of a purchase order by the Supplier, or commencement of execution by the Supplier.
Prices are in EUR, excluding VAT, taxes, levies, and extra costs (transport, installation, licenses, third-party services) unless stated otherwise. The Supplier may adjust prices if external cost factors change.
Invoices are payable within 14 calendar days from the invoice date, without discount, unless agreed otherwise in writing. Payment is complete only once funds are credited to the Supplier’s bank account.
Invoice or credit note disputes must be submitted in writing within 14 calendar days of the invoice date. After that, the document is deemed accepted and payable. Complaints do not suspend payment unless the Supplier agrees in writing.
On late or incomplete payment, the Supplier may charge statutory late interest, a fixed EUR 40 fee, and proven recovery costs, and may suspend services until full payment is received.
The Supplier may suspend services, deliveries, support, or development until all due amounts are fully paid and credited. During suspension, no SLA or deadline applies, the Supplier is not in breach, and the client is not entitled to compensation, subject to mandatory consumer rights.
Delivered goods remain the Supplier’s property until full payment of all invoices, interests, and costs. Risk transfers at delivery.
Includes hosting, websites, mailboxes, subscriptions, managed IT/infrastructure. If suspended due to client fault/non-payment, reactivation costs at least two working hours at the current daily rate. Termination (B2B) requires written notice three months before the next invoicing date. Prepaid fees (including annual) are non-refundable unless agreed otherwise. Data loss risk in suspension/termination for non-payment lies with the client.
For ordered hardware/equipment/third-party products: refunds may be reduced by at least 40% for handling and depreciation; up to 100% if return is impossible or the product is non-returnable (e.g., activated licenses, custom items) where the Supplier is not at fault.
Supplier-developed software is delivered per agreed specs. Third-party software/licenses/services follow their vendor terms. The Supplier is not liable for changes or failures of third-party products/services.
New hardware: manufacturer warranty. Refurbished/used hardware: 12-month warranty. Warranty excludes misuse, incorrect configuration, external factors, or third-party intervention.
Incidents/defects are assessed within 14 calendar days; corrective actions planned within 30 days unless agreed otherwise. Different times may apply under a signed, paid SLA.
Provided on a best-effort basis unless an obligation of result is agreed in writing. No liability for indirect or consequential damages (loss of profit, data, or business interruption).
Total liability is limited to the amount invoiced for the relevant service/delivery during the preceding 12 months. Liability for indirect or consequential damage is excluded.
IP in software, source code, documentation, designs, and know-how remains with the Supplier unless explicitly transferred in writing. The client receives a non-exclusive right to use after full payment.
Payment of an invoice constitutes explicit and irrevocable acceptance of these GTC, even if not separately signed.
Applies only to natural persons acting outside professional activity; prevails in case of conflict. Invoices issued to consumers are payable in accordance with the applicable consumer contract. Unless explicitly agreed otherwise in writing, invoices issued to consumers are payable within 30 calendar days from the invoice date. Withdrawal right: 14 days for distance contracts, except legal exclusions (custom software, activated licenses, immediate digital content with consent). Recurring services: one-month written notice. Reactivation fees limited to reasonable, proportionate actual costs. Mandatory consumer rights remain unaffected.
The Supplier may update these GTC; the latest version is at https://0101.be/general-terms-and-conditions/. Unless mandatory law provides otherwise, the version at agreement applies; for recurring services, the version at invoicing applies to future services/renewals.
Belgian law applies. Courts of Mechelen or Antwerp have exclusive jurisdiction, at the Supplier’s choice.
If any provision is invalid or unenforceable, the remaining provisions remain in force.
